These Terms and Conditions (“Terms”) govern your use of RockMerchHub.com (“Site”), operated by RockMerchHub (“we,” “us”). By accessing or purchasing from this Site, you agree to comply with these Terms. If you disagree, discontinue use immediately.
Intellectual Property Rights
- Ownership: All content (logos, designs, product images) is owned by RockMerchHub or licensors. Unauthorised reproduction violates copyright laws.
- User-Generated Content: Reviews/comments posted by users grant us a non-exclusive license to display this content. We reserve the right to remove abusive or infringing material.
Accounts & Purchases
Accounts:
- Users must provide accurate information and safeguard login credentials.
- We may suspend accounts for fraud, policy violations, or illegal activity.
Purchases:
- Payment: Accepted methods include credit/debit cards (via Stripe/PayPal). All transactions are in USD.
- Orders: By placing an order, you agree to pay listed prices + shipping. We reserve the right to cancel orders for pricing errors or stock issues.
- Subscriptions: Not currently offered (excluded for simplicity).
Shipping, Returns & Refunds
|
Policy |
Details |
|---|---|
|
Shipping |
Delivery timelines are estimates; not liable for carrier delays. International duties are the buyer’s responsibility. |
|
Returns |
30-day window for unworn/unwashed items with tags. Buyer covers return shipping. |
|
Refunds See our full Return Policy for details. |
Issued to original payment method within 14 business days after return processing. |
Prohibited Conduct
You agree not to:
- Resell products for commercial scalping.
- Use bots/automation to disrupt the Site.
- Post harmful, discriminatory, or illegal content.
Violations may result in account termination or legal action.
Limitation of Liability
- Products: We are not liable for damages from product misuse or alterations.
- Site Function: We provide the Site “as is” – no warranties for uninterrupted access or error-free performance.
- Third Parties: Links to band websites or social media are not endorsed by us. Use at your own risk.
Dispute Resolution
- Governing Law: These Terms follow California state laws.
- Arbitration: Disputes resolved via binding arbitration (not class actions). Small claims court claims are exempt.
Changes to Terms
We may update these Terms periodically. Changes take effect immediately upon posting. Continued use constitutes acceptance. Major changes (e.g., fee adjustments) will be emailed to users.
Contact Information
For questions or disputes:
Contact us here or Email:Â [email protected]