Before disputing charges, let us fix it!
→ Contact us within 48 hours at Order Support with your order #.
→ We resolve 95% of issues in <24hrs. Chargebacks may disable your account.
Yes! Our Metal-Tested Fit Guide covers band tees, hoodies, and accessories:
→ View Size Charts (with visual comparisons)
Unsure? Send us the band name + product here – we’ll recommend your pit-perfect fit!
Cards: Visa, Mastercard, Amex, Discover
Digital: Apple Pay, Google Pay, Shop Pay, PayPal
Note: Crypto returns refund as store credit due to market volatility.
All orders (including pre-orders) charge immediately at checkout.
Exception: Limited “Pay Later” options for orders >$200.
Yes! Digital gift cards never expire:
→ Buy Gift Cards
Note: Not combinable with sale discounts.
Ships on or before the date shown on the product page. Delays? We’ll email you ASAP!
Pro Tip: Follow bands on social – we announce delays there too!
No – orders ship complete. For faster delivery:
Place separate orders
Message us with order #s to combine shipping refunds
We ship to 60+ countries! Check availability:
→ Add items to cart → Enter address at checkout
Restricted? Try freight forwarding (we ship to US/UK forwarders).
In-stock: 1-2 business days (3-4 during holidays)
Delays? Product pages show handling times
US: USPS, UPS, FedEx
INTL: DHL, local postal networks
Choose options at checkout!
Yes – if your order hasn’t shipped!
→ Email us within 12hrs with order # + new address
Shipped? We’ll attempt interception ($15 fee if successful).
Carriers take 24-72hrs to scan. If stuck longer:
→ Report here with order #
Int’l customers may owe local duties/taxes. We:
Declare full value on packages
Never mark as “gift” (illegal)
30-day window for unworn/unwashed items with tags
Start returns: Return Portal
Excluded: Masks, underwear, personalized items
We’ll fix it!
US Customers: Free return label + priority reship
INTL Customers: Refund return shipping costs upon receipt
→ Report issue within 7 days
Prints over seams may show minor gaps. If it looks defective:
→ Send photos to Quality Control
We replace flawed prints – no return needed!
We partner directly with 300+ bands/labels. Unauthorized items are marked “Fan Art.”
I→ Submit artist/label details here
We prioritize fan-requested bands!
Hand-pressed variants create unique swirls – it’s part of the charm! True defects? Email us pics.
Can’t find your answer? Contact our merch maniacs using one of the methods below and we will get back to you ASAP.
SSL Encrypted Checkout
Artist-First Partnerships
Eco-Friendly Packaging
Live Chat:Â 24/7 Support
Email : [email protected]
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